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Connecting the dots...

Shelley's Blog

A guy walks into a bar

Shelley Cowan - Sunday, April 15, 2012

When we sat down, two men at the next barstools over were talking about Thomas Jefferson, John Adams and the Three-Fifths Compromise that made it possible for the U.S. Constitution to become ratified. I know this because I was right next to them and they were very loud.

I don’t go to bars often, but I’m guessing that the Three-Fifths Compromise isn’t your typical Friday-night-watching-the-Reds-at-the-bar conversation.

The 1787 Compromise said that three out of every five slaves in slave-holding states would be counted as part of that state’s official population, which, in turn, would determine that state’s number of Congressional representatives.

But the Compromise, and what it implied about personhood was and is complicated. The idea had been floated a few years earlier, in 1783, when the issue of whether or not to count a slave as a person would have determined a state’s tax liability. During that argument, the North or South were opposite sides of the ‘count or not’ question.

The men at the bar were deeply engaged; each repeatedly asking the other to clarify a particular point. I eventually tuned out so that I could tune into my husband, an actual History Detective, who wasn't listening to them at all. But as a communicator, I couldn’t help but admire the effort they put into the conversation, and how rewarding it was when one said, “Wait! We’re saying the same thing!”

After a while they introduced themselves to one another, shook hand and said goodbye.

Two strangers listened, clarified their words and made sure they understood one another. Great Communication! I’ll toast to that!


Mindful Communication

Shelley Cowan - Thursday, April 12, 2012

How often do you reread an email before sending, or ask yourself if the message is clearly written and important?

Mindfulness is being aware. It’s a concept foundational to Buddhism. And after several millennia of living in the world of philosophy and religion, mindfulness now extends to the realm of psychology, where it underlies a range of therapeutic approaches.

I continue to think about the potential of mindful communication. Mindful email, for example, would – instead of reflecting the process of formulating an idea – reflect the critical thinking and insight behind an idea that was developed before it was shared.

If you are one who began stringing nouns and verbs together in the days of pen and paper, you might agree that writing used to require greater thought. Even a touch of mindfulness meant fewer cross outs and crumpled pieces of paper. The typewriter opened the door to spontaneity, but White Out took time. It still paid to think first.

Back to email and electronic communication in general: On the face of it, the ability to quickly get an idea down, read it and then improve it was a huge leap forward. At least it was for me.

The issue is what we do with the words and ideas we compose electronically. It's about how quickly we hit “send.”

Without mindfulness, words and ideas can become commodities. Not only do many lack value, they can serve as agents of misunderstanding and markers of ignorance. The easier it is to write and send, the greater the chance of damage. And whether words have merit or not, instant communication can render them quickly forgotten. As Cincinnati Enquirer sports writer Paul Daugherty says in today’s column, “In an age of Instant and Instantly Ancient, we don’t know much. Knowing requires depth. Depth takes time.”

I’m interested in enhancing mindful communication in the workplace, and want to test a few approaches. If you’d like your business or organization to participate, speak up. Hit send.